Digital Fraud Officer (Overnight)

Job Description

Job Description What is the opportunity? As a Fraud Officer for the Digital Banking Transaction Monitoring Team within the Fraud Operations Centre, you will be responsible for the analysis and investigation of potential fraudulent transactions completed through the Online and Telephone Banking platform. What will you do? Analyze and mitigate risk for online and telephone banking suspicious transactions alerts Use analytical techniques to break apart complex, evolving fraudulent activities and trends Require continual reacting and adaptation to ensure quick resolution of identified issues/gaps Accurately prepare required documentation for online investigations Take ownership, accountability for the resolution of escalated online fraud concerns Use in-depth fraud knowledge and related problem-solving skills to identify and take action on potentially fraudulent transaction/activity What you need to succeed? Must- have: 2 years of fraud experience Professional and courteous phone manner Strong decision making skills Strong keyboarding skills Ability to work flexible shifts within a 24/7 work environment, including weekends and holidays and overnight between 9pm - 7am Nice-to-have: Knowledge of Camps, Certapay, Wires, Bess, TBS, On demand, Client view, Iris, 7A, Application launch pad, Siebel & Cart Bilingualism (English and French) is nice to have, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to take on progressively greater accountabilities Job Skills Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control Additional Job Details Address: YORK MILLS CENTRE, 10 YORK MILLS RD:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-22 Application Deadline: 2026-05-07 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace wh

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