Salesforce/Agentforce Developer (Software Engineering, MTS)

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce/Agentforce Developer (Software Engineering, MTS) DET IT is looking for a Member of Technical Staff (MTS) to join our Salesforce Engineering team. This role focuses on designing, developing, and supporting Salesforce solutions with growing emphasis on Agentforce and Data Cloud capabilities . The ideal candidate brings solid hands-on experience in Salesforce development across core clouds, along with working knowledge of Agentforce (AI-driven automation), prompt templates, and Data Cloud configurations . This role will contribute to building scalable solutions, improving user experience, and enabling intelligent automation across business processes. Responsibilities Design, develop, and maintain Salesforce applications across Sales, Service, and Experience Cloud Build and customize solutions using Apex, Lightning Web Components (LWC), and standard platform features Configure and support Agentforce capabilities , including prompt templates, agent actions, and flow-based automation Work with Data Cloud components such as segments, calculated insights, and data activation (as needed) Develop and maintain integrations with external systems using REST/SOAP APIs and middleware tools Collaborate with product managers, business analysts, and other engineers to translate requirements into scalable solutions Support data migrations, data quality improvements, and large data volume handling Participate in testing, deployment, and production support activities Follow coding standards, CI/CD processes, and Salesforce best practices Troubleshoot issues and optimize system performance Required Skills 5 years of hands-on experience in Salesforce development Strong knowledge of Apex, SOQL, and Lightning Web Components (LWC) Experience with Salesforce core clouds (Sales Cloud, Service Cloud, Experience Cloud) Working knowledge or exposure to Agentforce (prompt templates, agent actions, flows) Exposure to Salesforce Data Cloud concepts (segments, data modeling, insights) Experience with integrations using REST/SOAP APIs Understanding of Salesforce security model and data model Familiarity with CI/CD tools (Copado, Gearset, Jenkins, or similar) and

Required Skills