Director Digital Design

Job Description

Job Description What is the opportunity? We're seeking a visionary Director, Design to lead design strategy and execution for Royal Bank of Canada's Self-Directed Investing business. This is a high-impact leadership opportunity to shape the future of how Canadians invest independently. You'll champion a design culture that drives innovation, elevates user experience, and differentiates RBC in a competitive market. Reporting to [Business Leadership], you'll own the end-to-end design function—from strategy and product design to user research and design systems. What You'll Do Lead design vision : Define and communicate a bold, innovation-focused design strategy aligned with business ambitions Build & mentor teams : Recruit and develop a world-class design team (UX, UI, research, content design) Drive user-centric innovation : Champion rigorous user research and testing to inform product decisions Own product design : Oversee design for web, mobile, and emerging platforms with a focus on simplicity and delight Collaborate cross-functionally : Partner with Product, Engineering, and Marketing to translate design insights into business outcomes Establish design systems & standards : Create scalable, maintainable design frameworks that accelerate delivery Lead AI adoption in design : Develop and execute a strategy for leveraging AI tools and technologies to enhance ideation, streamline workflows, and improve design efficiency and effectiveness across the team What do you need to succeed? Must have 10 years of design leadership experience, with 5 years in a director or equivalent role Deep knowledge of the investing and wealth management industry —understand market dynamics, regulatory considerations, investor behaviors, and competitive landscape Active investor with hands-on experience managing a self-directed portfolio; genuine passion for investing Demonstrated experience or vision for AI adoption in design —familiar with emerging AI tools for design, prototyping, research, and ideation; comfortable experimenting with and scaling new technologies Proven track record launching innovative digital products in financial services or consumer-focused industries Strong portfolio demonstrating design thinking, user research integration, and measurable impact Expert in modern design tools and methodologies (design systems, agile, accessibility) Exceptional communicator who influences senior stakeholders Passionate about building high-performing, diverse teams Why Join Us Lead innovation in a business with significant growth ambitions Shape the future of AI-enabled design within a major financial institution Access to resources, talent, and organizational support to execute boldly Work with a team committed to putting customers first Competitive compensation, benefits, and career development opportunities What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help

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