Associate

Job Description

Job Description What is the opportunity? The Associate is primarily responsible for supporting the Global Sales and Trading businesses as well as stakeholders in maintaining and remediating account & client data across various product processing systems within Capital Markets. This role also assists in ensuring these applications and their respective datasets are kept up to date and consistent with counterparty requirements. Supporting data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and clients. The role is aimed at developing operational management of data, focused on improving efficiencies, reducing costs whilst minimizing risk. Working collaboratively with CLMG partners, COO Group, Risk, IT and front office business partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service. What will you do? Key Responsibilities Business as Usual Support the global CLMG in maintaining accurate and current account & client data across CM systems, which facilitates settlement within CM platforms. Ensure that all account & client changes are acted upon and system updates are completed correctly. Execute setup, updates, and deletion of accounts within CDR & source systems as per exceptions review & analysis Maintain compliance with segregation of duties controls by participating in maker/checker processes for exceptions queues Monitor exception queues in CDR for updates & amendments Use appropriate tools and exception management processes to ensure data quality. Relationship Management Work collaboratively with business partners, IT, and COO Group teams. Be accountable to senior management around metrics, timelines, and operational expectations; prepare materials for distribution among senior forums. Strive to proactively seek out efficiencies in exception & remediation processes. Proactively escalate issues as they arise and coordinate with the leadership team to ensure expectations are managed. Build relationships with front office sales personnel, operations staff, and other business partners to enhance the ability to complete tasks and resolve quality issues effectively. Change the Bank / Projects Engagement with Client & Account Data globally regarding initiatives that relate to KYC Exception management & Resolution Support delivery of data remediation activities, finding innovative ways to both remediate and implement stronger data quality controls. Develop and oversee data quality reporting and ensure senior management is informed of data quality issues and operational risks impacting downstream processes or business operations. Maintain documentation outlining exception data lineage and support expansion of operational capabilities across Capital Markets. Act as a subject matter expert on exception-related projects. Review of exception queues - perform