Recovery & Specialized Services Officer

Job Description

Job Description APPLICATION DEADLINE: MAY 8TH, 2026 What is the opportunity? In this role you will cure or liquidate the bank’s position with the client using the most cost effective and time sensitive approach while maintaining the client experience. You will use your best judgment and advice to ensure that there is an individual plan associated to each client with an approach to update or liquidate the account, ensuring that the plan is in the best interest of the bank, the client and within RBC’s policies and procedures. What will you do? Deliver professional level of customer service to internal and external stakeholders Maintenance of an assigned portfolio of financial payment transactions with a view to minimizing the Bank’s loan losses Preparation of repossession instructions and relevant documents to bailiff Issue instructions to the attorneys to proceed with Statement of Claim – forwarding all relevant documentation Responsible for updating, management and execution the RBC Property Sales web site for Caribbean Banking Ensures all necessary and relevant information is gathered to analyze the status of the account through direct telephone/email contact with the client Seek payment in full of written-off balances What do you need to succeed? Must Have Proficient in the Banks reconciliation processes and the Regional Bank technology - RIBS, TSYS, T24, Bankway, Secure Web etc. Proficient in the Collections Platforms Working knowledge of RBC Contracts with all third party vendors and Caribbean legal systems Proficient knowledge of Microsoft Excel and MS suite and keyboarding skills What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. World-class training programs and career development opportunities The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded A flexible work schedule based on client preferences and your own work/life balance Innovative mobile technology to ensure your success Job Skills Additional Job Details Address: East Hill Street:Nassau City: Nassau Country: Bahamas Work hours/week: 35 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-29 Application Deadline: 2026-05-09 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the wor

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