Branch Manager
馃嚚馃嚘RBC
Job Description
Job Description What is the opportunity? As a Branch Manager, you are a l ocal m arket leader , motivat ing and coach ing your team to create a memorable experience for client s . Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision , and values with other RBC partners, you build relationships and encourag e collaboration across all roles , as well as steward digital enablement and multichannel us age . As a team lead er, y ou support the ongoing development of staff through consistent routines to ensure a high level of empl oyee capability and engagement. What will you do? Deliver results and support new client acquisition s through multiple channels, including your own team and local partners Lead change and allocate resources to meet the needs of the community , grow ing sales, revenue, and market share Ensure high employee engagement through recruiting, talent management, development , and career planning Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience Coach your team on client advice and education , problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Take appropriate action s to close gaps identified through operational, credit effectiveness, and compliance reviews and report s What do you need to succeed? Must-have Mutual Funds accreditation (IFIC or CSC) and m inimum 2 years of licensed mutual funds sales experience within the last 3 years Completed an acceptable mutual fund branch management exam offered by the CSI , or ability to write an exam within 4 months of start date Minimum 3 years in a people management role Entrepreneurial business acquisition mindset Ability to employ digital channels , drive client awareness , and ensure your team is enabling clients with RBC digital access Bilingualism (English and French) required , as you will regularly serve our clients with English and French-speaking needs. Nice-to-have Experience in both business and personal banking Strong track record of building and maintaining client relationships in the finance or service sector What鈥檚 in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Financial strength and strong brand to support your goals Job Skills Building Talent, Critical Th
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