Lead Program Manager

Job Description

Job Description What is the opportunity? As a Lead Program Manager within the Regulatory Technology Delivery team, you will lead and manage regulatory initiatives that are of high complexity and are governed by a central technology team and delivered under a federated model. Collaborating closely with cross-functional teams within Technology & Operations (T&O), and our Regulatory Strategy & Delivery (RS&D) partners, you will play a pivotal role in ensuring the successful execution of these strategic programs. Your primary responsibility will be to lead the end-to-end technology delivery, ensuring that objectives are achieved within the approved scope, timeline, and budget, while aligning with the organization’s strategic goals. What Will You Do? Manage program(s) in accordance with RBC’s project management discipline, adhering to RBC’s Enterprise Initiative Management Framework (EIMF) . Lead cross-functional delivery teams that span T&O Domains across Personal and Commercial Banking, to ensure successful delivery of regulatory changes within enforceable deadlines. Build and maintain strong relationships with RBC business and T&O partners to ensure alignment between business objectives and technology delivery. Drive robust program governance and execution by providing executive-level status updates, proactively managing program risks and issues, and implement appropriate mitigation and resolution strategies. Resolve complex challenges by leveraging established governance frameworks and escalating issues as necessary. Develop and track program and project performance metrics to measure success and identify areas for improvement. Manages program financials, facilitating schedule and cost forecasting. Mentor project managers in determining risk based provisions and manages program scope using appropriate data-driven metrics/assumptions. Identify opportunities to enhance program delivery processes by adopting and implementing best practices. Foster a culture of continuous improvement by integrating lessons learned into future initiatives. What Do You Need to Succeed? Must-have 5 years of experience in managing programs or numerous projects with budgets exceeding $10MM, involving enterprise-wide impact and high levels of complexity and uncertainty. Proven leadership capabilities with a track record of successfully delivering complex initiatives. Experience managing programs or projects involving significant technology change, including third-party vendor management and multiple system integrations. Advanced impact and influencing skills to drive delivery through cross-functional teams. Strong expertise in governance reporting, with advanced communication, presentation, and facilitation skills, including experience communicating with senior executives. A progressive career path in technology with demonstrated success in program delivery. Nice-to-Have Undergraduate Degree in Information Technology, Computer Science, Engineering or equivalent experience.

Required Skills