Product Manager, Creditor and Travel Products

Job Description

Job Description What is the opportunity? As the Product Manager, Creditor and Travel Insurance Products, you will support Creditor and Travel Products, and team in helping shape, advance and accelerate product strategy, enhance the client experience, and drive business profitability. You will execute and support initiatives that drive new products, features and capabilities to enhance our product suite, balancing short-term performance with longer term goals. You will also be responsible for assisting with the day-to-day management of the Creditor and/or Travel product portfolio, proactively identifying and addressing policy and process opportunities, activities and improvements. What will you do? •Conduct deep dives into select areas to improve business performance and implement solutions that maximize product effectiveness, efficiency and quality, drive sales, and improve client experience. •Participate in projects from concept to implementation; including work in agile labs environment as a subject matter expert to increase and improve digital footprint. •Assist with the development of business cases to support product development initiatives. •Develop a deep understanding of the products and identify significant customer needs and pain points specific to Creditor and Travel Insurance market. •Focus on driving excellent client experience at all client touchpoints, while leading resolution of all issues that impact the advisor or client experience. •Assist with the development of competitive intelligence of the Creditor and /or Travel Insurance market. •Work with a large network of contacts throughout the RBC enterprise and develop strong relationships with external partners. What will you need to succeed? Must have •2 to 4 years’ Product Management and Product Development experience •Knowledge of Insurance products •Experience working with data to generate insights and action plans •Strong collaboration and influencing skills •Ability to travel within the GTA to attend working sessions with cross-functional partners •Undergraduate degree with Business orientation Nice to have •Ability to write and speak in French is considered a strong asset •Experience in Retail and Business Banking and Insurance industry is an asset •Product management experience (Creditor and/or Travel Insurance preferred) What's in it for you? • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans • Competitive pay and high-earning potential • All the tools, training, and team support you need to grow your career • Flexible work/life balance options • RBCI software tools to boost your productivity RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the

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