Receptionist, Investment Banking

Job Description

Job Description What is the opportunity? We are seeking a highly professional and detail-oriented Receptionist to serve as the first point of contact for our Global Investment Banking department in Houston. This role is critical in maintaining a polished, efficient, and welcoming environment for clients, visitors, and employees. The ideal candidate will excel in multitasking, prioritize confidentiality, and deliver exceptional administrative and hospitality support in a fast-paced financial services setting. What will you do? Responsibilities include, but are not limited to: Restock, inventory and order general kitchen / break room supplies Collection and distribution of incoming and outgoing, including distribution of received faxes (incoming and outgoing). Responsible for logging in all visitors and parking validation requests. Responsible for logging in all courier deliveries and distribution. Responsible for maintaining cleanliness of conference rooms and main kitchen. Assist with setup and clean-up for client meetings. Responsible for work order requests to building management. Oversee scheduling and coordination of all conference rooms via MS Outlook, ensuring seamless reservations and timely notifications for employees and guests. Arrange catering services through approved vendors, maintain conference room cleanliness, and manage technology support requests. Monitor conference center usage, resolve minor issues, and escalate concerns as needed. Provide phone coverage backup to Executive staff and Assistants as needed. Expected to communicate with Office Manager about office cleanliness, phone communication and any office concerns, questions or comments. Liaison for all office communication. The “go to” person who should always be in the know in terms of office matters. Complete special projects and assignments in a thorough, accurate and timely manner. Proactively identify operational risks/ control deficiencies in the business Review and comply with Firm Policies applicable to your business activities Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly. What do you need to succeed? Experience: Minimum 3 year of reception or administrative experience in a corporate environment; financial services experience preferred. Technical Skills: Proficiency in MS Office Suite (Outlook, Excel, Word) and calendar management tools. Soft Skills: Exceptional verbal, written, and interpersonal communication skills. Ability to multitask, prioritize urgent requests, and adapt in a dynamic environment. Strong teamwork ethic with a proactive, positive, and client-centric attitude. Professionalism: Impeccable discretion with confidential information and a polished, approachable presence. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clien

Required Skills