Application Administrator

Job Description

Job Description What is the opportunity? City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a US-based subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. This opportunity is within CNB’s Residential Lending division. This team is executing an exciting strategy to build an industry leading mortgage lending offering servicing US-based RBC clients. We seek an experienced Application Administrator to ensure superior software and systems delivery. The Application Administrator will support one or more applications and the associated technical environment. The Application Administrator is an experienced, fully proficient professional with full understanding and in-depth knowledge of business application support activities, infrastructure management, and project delivery considerations. What will you do? Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments. Provide technical assistance to projects. Manage application compliance activities (e.g. security assessments, access attestations, etc.) Incident and Problem Management including during and post-incident analysis. Researching and implementing new technology per project and support needs Set-up and support of workflow and job scheduler software Set-up, administration and support of interfaces and APIs Middleware configuration, administration and support Application environmental set-up, administration and support SLA management and reporting for applications Application support, issue management and escalation Vendor, T&I and business user liaison Disaster Recovery planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR. May use specialist knowledge in one or several applications and supporting environment Will understand application use and access Will assist with the Technology Lifecycle Management Program for technology asset management. What do you need to succeed? Must-have: Minimum 8 years of IT experience Minimum 5 years in Application Administration Minimum 5 years of experience with Microsoft Office, Project, and SharePoint. Knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration. Nice to have: Knowledge of Windows and/or Linux/UNIX server operating systems and environments. Knowledge of scripting and script automation Knowledge of SQL and/or Oracle databases. Ability to write SQL queries. Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred Interface, API, workflow and job controller set up and support experience preferred. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advi

Required Skills