Business Process Analyst I

Job Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Preferred candidate identified TD Wealth Operations and Centralized Sales Support is part of the Wealth National Office and serves as the operational engine of TD Wealth. Acting as a centre of excellence, the team supports the core processes that shape our clients' experience, including onboarding, transfer services, trade and cash management processing, and delivering client statements and communications. We support all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities. The Operational Excellence Team within Wealth Operations and Centralized Sales Support has an exciting mandate that includes championing the implementation of Wealth's Operational Excellence strategy, providing business management support to Operations by establishing standards and strategies for programs that span Operations and Centralized Sales Support, and representing Operations and Centralized Sales Support on pan-Operations and Centralized Sales Support and pan-Wealth projects and programs. TD Wealth Operations and Centralized Sales Support goal is to be recognized as an industry leader in Operational Excellence by delivering best in class client, colleague, and partner experiences. Reporting to the Senior Manager, Client and Colleague Confidence and Experience, the successful candidate will be supporting the delivery of TD Wealth's Operational Excellence program, including the delivery of Operations culture roadmap and large initiatives to simplify Operations. The role includes the following key accountabilities: Lead various projects and initiatives including but not limited to Our Promise sustainment activities, monthly meeting in a box and creation of Standard Operating Procedures Support day-to-day activities and business initiatives and participate in project teams Support the development of communication, implementation and/or training plans to support implementation of projects and/or business initiatives Act as a brand ambassador for Wealth Operations and Centralized Sales Support, both internally and/or externally Build effective relationships with key business partners Gath

Required Skills