Financial Crime Risk Investigation Support Officer II

Job Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Financial Crime Risk Management Pay Details: $47,200 - $66,600 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: CUSTOMER Act as a key operations resource by providing technical operational support for Electronic Fund Transfer Reporting (EFTR) regulatory reporting. Execute EFTR remediation, enrichment, and reporting activities in accordance with regulatory requirements, internal procedures, and established business and quality controls. Review EFTR data discrepancy and data incompleteness alerts to determine appropriate remediation actions. Analyze source documentation, including systems of record and transaction platforms, to ensure accurate and complete regulatory reporting outcomes. Refer or escalate processing or operational issues based on a solid understanding of processes, business requirements, and regulatory expectations, connecting with appropriate partners to facilitate resolution and maintain service quality. SHAREHOLDER Prioritize and manage own workload to meet operational, service, quality, and productivity requirements. Execute work accurately, on time, and in line with established procedures while adhering to formal or informal Service Level Agreements (SLAs). Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality. Identify and escalate non‑standard or higher‑risk transactions, reporting issues, or control exceptions as required. Comply with applicable internal and external audit and regulatory requirements and participate in audit reviews as needed. Adhere to enterprise frameworks and methodologies related to operations activities, including AML, Regulatory Reporting, and Business Continuity Management. EMPLOYEE / TEAM Participate fully as a member of the team and support a positive, professional, and inclusive work environment. Demonstrate strong organizational and time‑management skills, with the ability to manage high volumes of work under strict regulatory deadlines. Continuously enhance knowledge and expertise in EFTR operations and participate in knowledge transfer within the team. Keep relevant stakeholders informed of progress, issues, or risks related to day‑to‑day activities. Contribute to team success by willingly assisting

Required Skills