Loan Processing Manager - Home Equity

Job Description

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Loan Processing Manager is responsible for the day to day management of 12-15 Mortgage or Home Equity Processors. The Loan Processing Manager functions include day to day management of daily activities for processing including pipeline management, workflow, turnaround, productivity, process management, account management, and quality monitoring. Location: Onsite -- Must be a commutable distance from Mt Laurel NJ; Greenville, SC; Charlotte, NC; or Jacksonville, FL. Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Oversees single to multi-faceted Retail Credit and Loan Origination functions/disciplines Responsible for overseeing the day to day management of all assigned staff Provides daily leadership to staff with regards to all process, policy, account management, processing underwriting, and closing functions as needed Ensures established policy and procedure is followed by all operations team members Supports the commitment to WOW! Service by meeting or exceeding established Operational Metrics. Responsible for ensuring accurate loan delivery Provides training and/or guidance to team members and sales staff (this includes management level team members) Supports TD Bank's mission, vision, strategic goals, quality initiatives and service standards Coaches and mentors staff, ensures employees are properly trained Adheres to all audit, regulatory, and compliance requirements Lending authority required in accordance with the Bank's Retail Lending Authority and Exception Approval Policy Develops and maintains strong business relationships with Retail, Product, and other business partners, facilitates partnership meetings Serves as escalation point for customer complaint resolution Education & Experience: Bachelor's degree or relevant work experience in addition to experience below 3 Years Residential Mortgage or Consumer Lending loan experience of conventional, FHA, and VA loans

Required Skills