Product Owner – Authentication & Client Adoption

Job Description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Enterprise Enabling Functions Pay Details: $96,000 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Who We Are TD Business Banking offers financial solutions to Canadian businesses, from small enterprises to large commercial clients. The Commercial Deposits and Cash Management Services (CMS) team plays a critical role in enabling clients to move, manage, and optimize cash flow securely and efficiently. As part of the Commercial Deposits and Cash Management Services (CMS) team, this role will support the ongoing modernization of business online banking platforms, with an additional focus on secure client authentication and access as well as digital servicing of clients. Role Overview Reporting to the Product Group Owner – Product Owner Authentication and Client Adoption is an individual contributor role that will lead the planning and execution of a large‑scale migration of business clients from one authentication token device type to another. With further upgrades to the platform the role will lead client adoption and digital servicing initiatives that include: in application guidance, contextual prompts, feature announcements, security controls and may involve remediation efforts. The authentication token is a critical security control used by business clients to access TD’s business online banking platform. This role is accountable for ensuring the migration is client‑centric, secure, operationally sound, and aligned to regulatory and risk requirements, while minimizing disruption to client access and day‑to‑day banking activities. This position requires strong product ownership, stakeholder leadership, and execution discipline, particularly across technology, operations, fraud, risk, and client‑facing teams. Key Accountabilities Product Ownership & Delivery Own the end‑to‑end strategy, roadmap, and delivery for the business client authentication token migration as well as servicing initiatives, aligned to TD’s security, risk, and client experience standards. Translate business and client needs into clear product requirements, prioritized backlogs, and executable delivery plans. Lead iterative delivery using TD’s Agile practices, ensuring measurable outcomes and controlled risk. Client Migra

Required Skills