Catering & Premises Coordinator - 12 month term

Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you’ll be doing As a Catering Premises Coordinator, you will play a pivotal role in delivering exceptional service to both the public and CIBC staff. You will serve as a front-facing representative, demonstrating strong professionalism and providing support to all stakeholders. In this position, you will ensure the smooth operation of kitchen and premises activities, while upholding the highest standards of confidentiality for all client meeting room engagements. Your commitment to prompt, courteous assistance and attention to detail will contribute to a positive and efficient environment. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. How you’ll succeed Meeting Room Service and Guest Services: You will be responsible for the meticulous setup and clean-up of 14 external client meeting rooms, as well as servicing internal meeting rooms across 6 adjacent floors. Your duties will include tidying rooms, repositioning chairs and placemats, and ensuring all equipment from previous meetings is removed. When necessary, you will coordinate with the base building for vacuuming or extensive cleaning requirements. Throughout the day, you will deliver pre-ordered food and beverages to meeting rooms and brew fresh coffee for each meeting where it is requested. After luncheons, breakfasts, or receptions, you will promptly clean and reset rooms to prepare for subsequent meetings. At times, you may be required to clear tables or refresh rooms while clients are still present, always maintaining a high standard of professionalism and discretion. Supplies Management and Refreshment Coordination: You will maintain oversight of all supplies in storage, proactively ordering kitchen and office essentials as needed to ensure seamless operations. You will accept and verify catered food orders, carefully unwrapping, plating, and delivering items to client meeting rooms prior to the start of each meeting. Each morning, you will refresh 15 coffee stations across floors 4 through 9, restocking coffee cups, stir sticks, sugar, milk, cream, and napkins. You will also refill coffee machines and promptly report any equipment requiring repair, ensuring a consistently high-quality experience for all guests and staff. Operational Support & Special Tasks: You will provide flexible, hands-on support for a range of operational needs. Your responsibilities include assisting with employee moves and relocations, distributing office supplies across multiple floors, a

Required Skills