Product Manager - Commercial Cards & Merchant Acquiring

Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Product Manager within the Commercial Solutions team, you will be supporting the Group Product Manager and Director in achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product relationship. You will work with the Group Product Manager and Director in the development, management, presentation and implementation of projects related to Commercial Cards and Merchant Acquiring products, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How You’ll Succeed Product Management - Provide on-going management of the assigned product portfolio, focusing on maximizing market share and profitability of products through collection of revenue, regular competitive reviews and cost management. Develop product roadmaps and recommendations for consideration by management and subsequent incorporation into Commercial Solutions overall business plan. Assist with the implementation of new processes and procedures, defining criteria to monitor on-going compliance to established service level agreements, and ensuring service levels meet or exceed the client’s expectations and the standards of key major competitors with reasonable consistency. Communicate business strategy and initiative updates to large groups of people via presentation formats to deliver clear, concise and effective communication. Collaboration - Act as a focal point for product and market information for the assigned product portfolio, providing specialized support for key client solutions during the sales cycle. Provide subject matter expertise to various internal business partners in order to support key stakeholders, business cases, requirement documents, product collateral and communications. Contribute to strategy, annual business plans, development of recommendations and business cases for programs supporting business banking clients. Project Management & Continuous Improvement - Develop recommendations inclusive of research market activities to ensure timely and comprehensive knowledge of technology, target market segments, and key clients is reflected. Lead in the development of options and proposals for projects related to product enhancements and developments and make recommendations regarding i

Required Skills