Team Lead, Testing CoE
Manulife
Job Description
We’re looking for a Team Lead, Testing CoE to join our Central Compliance team at MBPS. In this role, you are responsible for leading and actively supporting compliance testing, monitoring, and quality assurance activities. The role involves overseeing testing deliverables, managing team members, and directly participating in the execution of testing activities, including researching regulatory requirements, analyzing data, testing regulatory requirements in accordance with the Canada/Bank Test Plan, preparing concise testing reports, and coordinating testing activities, to ensure regulatory and internal compliance requirements are met. Position Responsibilities: Compliance Testing and Monitoring Support the implementation and execution of the annual compliance testing plan, including oversight of approved test plans, timely issuance of announcement notices, and leadership of testing kick‑off meetings. Conduct and oversee compliance testing, monitoring, and quality assurance activities across assigned business areas in accordance with the Global Compliance Testing Methodology. Identify regulatory and control gaps, assess root causes, and provide practical recommendations to improve business processes and strengthen control environments. Perform testing analysis, follow up on outstanding items, and ensure high-quality working papers and testing evidence are maintained. Perform control testing within the approved scopes and engagements and document the design and operating effectiveness of key controls in Archer. Draft clear, accurate, and concise testing reports for management and stakeholders. Monitor testing activities to ensure accurate completion within planned timelines, proactively identifying, addressing, and escalating issues that may impact delivery. Provide regular status updates on ongoing and completed testing activities to management and relevant stakeholders. Review, Reporting, and Quality Assurance Maintain high-quality standards across AML/ATF, FATCA‑CRS and Bank’s M&T Program, and other testing reviews. Review and validate testing workpapers, findings, and final reports prior to release. Ensure all testing activities and deliverables are completed accurately and on time. Contribute to the preparation of management presentations and compliance-related training materials, as required. Issue Tracking & Remediation Work closely with the Assistant Manager, on the management of potential compliance issues and action plans along with business partners. Enter issues and corrective action plans in Archer and track remediation of issues by coordinating with Business Units. Communicate weaknesses in key controls to Management and make value added recommendations for improvement to properly manage and mitigate compliance risks Secure timely updates on corrective actions and monitor completion against target dates. Regulatory Research and Stakeholder Engagement Research and monitor relevant regulations by reviewing regulatory issuances, bullet
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