Senior Manager, Change Management

Job Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: The Change Manager - Digital Transformation is responsible for orchestrating and driving the cultural and operational shift towards digital innovation across Sun Life Asia. This role serves as a catalyst for change, ensuring the successful implementation of digital transformation initiatives by: • Developing and executing comprehensive change management strategies • Fostering a culture of digital adoption and innovation • Collaborating with key stakeholders across global, regional, and local teams • Driving awareness, engagement, and adoption of digital initiatives • Measuring and reporting on the effectiveness of change management efforts The Change Manager plays a crucial role in aligning Sun Life Asia's workforce with the company's digital transformation goals, ultimately contributing to enhanced operational efficiency, improved Client experience, and sustained competitive advantage in the rapidly evolving digital landscape. Role Overview We are seeking a dynamic Change Manager to spearhead the digital transformation journey across Sun Life Asia. This pivotal role is responsible for driving awareness, adoption, and cultural shift towards digital innovation, shaping the future of our organiz ation. Key Responsibilities 1. Change Management Strategy and Execution (80%) • Develop and implement comprehensive change management strategies for Asia's digital transformation initiatives • Collaborate closely with Global Change Management, Regional Technology, and Asia Communications teams • Partner with Business Unit (BU) Transformation leads to create and execute BU- specific change plans • Monitor plan execution and measure effectiveness through: o Team maturity assessments o Employee surveys o Other relevant metrics • Define clear deliverables, timelines, and success metrics at both regional and BU levels 2. Digital Transformation Change Management (20%) • Support the delivery of various change management initiatives • Maintain an integrated communication plan for Digital Transformation across Strategic Digital Initiatives in Asia, in collaboration with the Communications team • Cultivate a "change management" culture by: o Maintaining and updating resource centers o Organizing engagement activities • Work closely with digital leadership stakeholders to execute the communications strategy • Develop compelling content to engage employees and effectively nar

Required Skills