Product Owner

Job Description

Application Deadline: 05/12/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions We are seeking an experienced Product Owner - Conversational AI to lead the vision, strategy, roadmap, development and lifecycle of our AI assistant built for frontline employees. This role partners closely with engineering, data science, design, and business leaders to deliver scalable, responsible, enterprise‑grade AI solutions that drive measurable outcomes. You will combine strong product leadership with deep understanding of AI, Generative AI and data fluency , ensuring AI initiatives are aligned to business priorities, built responsibly, and adopted effectively across the organization. Familiarity with the development, deployment, and scaling of AI products would be an asset. Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks. Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product. Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers. Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently. Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues. Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training. Establishes the go-to-market, pricing and positioning strategies. Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle. Identifies and analyzes market trends to update and improve product usability Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the high

Required Skills