Senior Manager, Program Management, Geographic Information Systems - Global Security Operations

Job Description

Position Summary... Are you driven to scale enterprise Geographic Information System (GIS) capabilities that enhance global situational awareness and risk intelligence? In this role, you will serve as the strategic and operational owner for the Walmart GSOC’s Geographic Information Systems program, with primary stewardship of our Esri ArcGIS Online environment and supporting tools. You will lead GIS strategy, lifecycle management, governance, roadmap execution, and vendor performance to ensure Walmart’s mapping and spatial analysis capabilities are secure, resilient, and globally scalable. This role combines people leadership with technical proficiency—guiding engineers, analysts, and vendors to deliver high-value GIS solutions that enable risk monitoring, incident response, and operational decision-making across a multinational footprint. Join us to accelerate the evolution of Walmart’s enterprise GIS and spatial intelligence program. About the GSOC The Walmart Global Security Operations Center (GSOC) is the nerve center for enterprise-wide safety and security, providing real-time monitoring, intelligence, and coordinated response across our global footprint. It integrates advanced technology with expert analysts to detect risks early, manage incidents efficiently, and support informed decision-making at every level of the organization. By connecting teams, systems, and critical information, the GSOC ensures a proactive, unified approach to protecting our people, assets, and operations worldwide. What you'll do... Own and scale the GSOC GIS ecosystem Serve as enterprise program owner for Esri ArcGIS Online, including system administration, identity models, data governance, lifecycle maintenance, and roadmap advancement. Lead enterprise deployments, upgrades, workspace architecture, and environment scaling across regions and user groups. Own supporting products, including ArcGIS Pro , Hub , Velocity , Dashboards, Experience Builder, Field Maps, Survey123, and relevant extensions. Lead people and vendors Manage a growing GIS team within the GSOC, setting priorities, coaching capability, and defining success measures. Manage Esri contracts, renewals, TAM hours, ELA/Advantage programs, and relationships with Esri Gold Partners. Drive accountability, performance, and value alignment through structured vendor governance. Strengthen platform readiness & interoperability Integrate GIS with internal systems (GSOC tech stack, incident management platforms, Kafka feeds, threat intelligence providers, HRIS identity feeds, etc.). Partner with Walmart Global Tech on security, SSO, API/SDK integrations, data pipelines, and enterprise access models. Collaborate with operational partners to standardize mapping schemas, services, basemaps, and data models. Deliver real-time spatial decision support Build and maintain operational dashboards, live situational layers, threat overlays, and business asset mapping that support 24/7 monitoring. Work with operators and l

Required Skills