(USA) Senior Manager I, Operations Improvement, Facility

Job Description

Position Summary... What you'll do... This role is responsible for driving business execution, leading teams, managing programs and projects, and supporting Walmart’s values while delivering strong operational results. Business Execution & Project Leadership Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; demonstrating adaptability; and supporting continuous learning. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, coworkers, or other key stakeholders; soliciting, evaluating, and applying ideas for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. Manages multiple projects by defining scope of work and project objectives; establishing project activities, deliverables, milestones, and timelines; coordinating planning activities; assembling management plans; tracking changes; ensuring resolution of critical issues; managing governance of project plans; identifying and securing resources; monitoring budgets and costs; and delivering presentations, status reports, and project documentation to stakeholders. Process, Content, & Program Management Manages content management initiatives by evaluating and prioritizing content requests; designing, developing, automating, and maintaining tools, templates, and resources; collaborating with teams to develop and implement intranet content; providing guidance on platform functionality, communication approaches, and content quality standards; ensuring alignment with content governance standards; auditing content; and adapting digital communication methods to resolve audit concerns. Manages processes and procedures for areas of responsibility by analyzing data to identify existing standards, processes, governance, and workflows; evaluating business components and performance baselines; identifying improvement opportunities; editing existing processes; developing improvement solutions; ensuring processes are simple, executable, and sustainable; aligning with cross‑functional teams; and communicating changes to drive stakeholder buy‑in. Manages behavior change and process improvement programs by evaluating and determining improvement needs; partnering with cross‑functional teams to develop operational strategies; providing guidance on company policies and procedures; ensuring proper controls, tools, and materials are available; monitoring performance against metrics; identifying post‑implementation issues; and developing and gaining alignment on resolutions. People Leadership & Development Provides supervision and development

Required Skills