Manager, Process Owner - Accounting Services

Job Description

Job Description What is the opportunity? Process Owners – Finance Shared Services (FSS) under the Operations Process Engineering group supports the Finance Operations centre that perform day to day execution of finance related processes such as reconciliations, vendor invoice payments, journal entry postings, finance application and cost allocation services. The objective of the Process Owners team is to reimagine and redesign the work done for FSS, by standardizing, simplifying and automating the processes within the broader team. Success is delivering transformational changes that achieve measurable improvements in both process efficiency, effectiveness and employee satisfaction. The Manager, Process Owner – Accounting Services (AS) is responsible for the design, maintenance and continuous improvement of AS processes, reducing risk and enhancing the overall efficiency and effectiveness. This individual will also optimize and transform operational processes through strategic initiatives with a risk mitigation mindset and will deliver strategic insights to business partners. What will you do? Performs full analysis and execution of process reviews (detailed data-based analysis, root cause identification, process mapping, controls identification, gap analysis, recommendations, implementation, documentation) to eliminate unnecessary steps and improve overall performance of Accounting Services related processes Documents business requirements, performs data gathering, develops test cases, and coordinates end-to-end rollouts. Creates End to End Process Maps and provides walk throughs to various stakeholders such as Internal Audit, Risk, Controls and Governance teams Leads SOP updates and governance efforts to ensure compliance with enterprise procedure review policies. Reviews Self-Identified Issues, Audit Notes, Operational Risk Events to bridge process gaps and eliminate risk exposures through strategic solutions Represents the business in enterprise program workshops, providing inputs and insights Identifies opportunities for efficiencies, including optimization and transformation through more effective use of enablers/ levers around AI and automation. Implements automation and technology solutions and/or work with IT partners to streamline processes and eliminate non-value added activities Anticipates operational risks and issues and tracks to resolution. Designs and documents internal controls to mitigate risks identified through process reviews Promotes innovative or improved methods to achieve targets Collaborates with business partners, colleagues and stakeholders to strengthen relationships, and implement business solutions and best practices Continuously seeks opportunities for improvement and innovation Prioritizes improvement opportunities for greatest impact, based on continuous oversight of quality, escalations, and stakeholder feedback. Raises, tracks and works to the resolution of issues/conflicts; escalates to others as appropriate.

Required Skills