Ops Assoc III (US)

Job Description

Work Location: Greenville, South Carolina, United States of America Hours: 40 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Operations Associate III is responsible for the day-to-day Operations activities in support of assigned business line. Depth & Scope: Performs more diverse/complex tasks with minimal supervision Acts as a liaison between assigned department and other departments within TD Bank Works to identify and address process improvements Provides support to less experienced staff Responds to inquiries and assists in resolving problems/complaints May be required to find and supply data impacting accounts Protects privacy and non-public information Assists in the prevention of fraudulent activities Reviews application information against host systems for accuracy and completeness Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities Escalates more complex or unusual issues to lead or supervisory staff Education & Experience: High School Diploma or GED 2-4 Years of related experience Thorough understanding of all aspects of Operations Associate I and II position, with the ability to meet goals and standards established by the department Ability to use/learn current technology and software applications related to position Excellent interpersonal, written and verbal communication skills required Excellent problem-solving skills Proven ability to be detail-oriented and handle a heavy workload in fast-paced environment Excellent organizational and time management skills Proven leadership skills Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never R