Lending Specialist

Job Description

Application Deadline: 05/07/2026 Address: 20 Erb Street West Job Family Group: Wealth Sales & Service Provides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring). Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits. Prepares new business proposals or presentations to clients/prospects. Participates in activities for client meetings and account opening documentation. Assists with the development of client communications as required. Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels. Ensures timely resolution of all client questions and concerns, both internal and external. Performs client sales & service support activities as required to meet client needs and maintain overall service standards. Determines client needs and ensures timely and accurate completion of transaction processing. Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy. Reviews and provides feedback and best practices about client solutions and credit structure. Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Collaborates with internal and external stakeholders in order to deliver on business objectives. Completes comprehensive analysis for risk, financial and profitability rating and assessments. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Implements and monitors procedural and policy changes as required. Manages operational audits and controls for banking and account administration. Manages day to day portfolio administration activities through the completion of a wide variety of credit, non-credit, and related activities. Monitors the timely and accurate setup & maintenance of accounts, including account setups, collateralization, and documentation. Provides input into the planning and implementation of operational programs. Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines. May specialize as either a funding specialist or a credit underwriting specialist. As a funding specialist, facilitates the funding process acting as a final and independent control point for legal docum