Salesforce Developer, WMC CRM - Calgary

Job Description

Job Description As a Salesforce Developer for the Salesforce Platform within Wealth Management Canada (WMC), you will have a leading role in the implementation of Salesforce Financial Services Cloud (FSC) as the new "Advisor Desktop" for WMC, providing input into the overall solution design that accounts for how key CRM internal aspects need to be setup, as well as integration points and processes to implement the functional capabilities needed for CRM to transform RBC WMC’s ability to engage with clients and derive key data driven analytics. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform. The successful candidate will be excited to join a team that employs the latest in technology, scaled agile practices, as well as DevOps/SRE to stand up the SF Platform for RBC WMC. This role will also act as a subject matter expert for Salesforce on the software engineering team, developing and maintaining expertise on Salesforce Financial Services Cloud (FSC) and working in partnership with the WMC business and program teams. What will you do? Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features, factoring impact across LoBs using CRM and FSC Org structure. Build strong understanding of business domain functionality and technology options, in order to identify requirements “trade-offs” to meet business objectives and technology evolution Act as a Salesforce SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff, training, etc. Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization Provide expert counseling and support to the engineering team on construction and maintenance of robust, secure and efficient applications supporting the RBC WMC business Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value Provide thought leadership and direction for the RBC WMC CRM transformation onto the Salesforce platform Assist scrum teams in gathering requirements/user stories to develop/enhance functionality on the Salesforce platform, including the technical analysis and estimates Actively contribute in any team discussions by sharing experiences or providing technical know-how to the team to best leverage the out of the box capabilities Support in DevOps development and process efficiencies Stay current on Salesforce’s development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines What do you need to succeed? Must Have: 3 - 5 years IT experience working in a Salesforce development role on engineering

Required Skills