Agile Flex Operator

Job Description

Job Description What is the opportunity? Receives, investigates, and responds to all customer inquiries and complaints regarding banking products and services; processes basic bank service transactions. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments. What will you do? The Agile Flex Operator is part of a dynamic team that will be trained to support numerous functions throughout Payment and Trade Operations (PTO), including: Trade Wire Payments Wire Investigations Day 2 DCP (Digital Check Processing) Investigations Settlement: Monitoring of Inbound and Outbound payment files between Financial Institutions to ensure proper financial Settlement and reporting with Payments Canada System Monitoring: To ensure timely processing of Payments Files What do you need to succeed? Must-have • High School Education • Be Flexible and Adaptable • Attention to Detail (Accuracy) • Time Management (Efficiency) • Willingness to Learn Nice to have • Post-Secondary Education • Knowledge of RBC Products and Services • Experience in Data Entry and Correction What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work # Li -Post Job Skills Banking Products, Change Management, Communication, Critical Thinking, Customer Service, Data Entry, Detail-Oriented, Interpersonal Relationship Management, Operational Delivery, Payment Handling, Process Improvements, Time Management, Wire Transfer Additional Job Details Address: 120 WESTERN PKY:BEDFORD City: Bedford Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-01 Application Deadline: 2026-05-23 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best,

Required Skills