Branch Manager II

Job Description

Work Location: Yorkton, Saskatchewan, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $92,100 - $130,000 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description: Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Job Description: Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around you. A typical day at work might look like: • Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence • Promote TD's image and goodwill within the community by participating in community events • Enhance customer experience by understanding their financial needs and providing appropriate solutions • Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required • Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues • Ensure overall employee scheduling is optimal • Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives • Ensure accuracy of all customer transactions as per TD's policies to achieve operational excellence • Mentor the team on offering One TD solutions and buildin

Required Skills