Product Management Director

Job Description

Manulife John Hancock Retirement is redefining our US Retirement business to help customers save for retirement. Working within a SAFe agile delivery model, the team focuses on delivering solutions that create engaging and streamlined experiences for retirement plan customers and intermediaries. The Product Management Director will manage a team of Product Director/EPIC Owners who serve as the bridge between strategy and execution, ensuring initiatives are properly analyzed, prioritized, approved, implemented, and monitored for outcomes. Position Responsibilities Process & Methodology: Developing and maintaining standardized product management frameworks, workflows, and tools. Strategic Communication: Expertly translating goals, managing stakeholder expectations, and aligning diverse teams through compelling narratives and data-driven insights. Analytical Thinking: Comfort with data to define KPIs analyze trends, and identify levers for operational improvement, turning insights into actionable strategies Product Planning & Governance: Supporting Road mapping, prioritizing product portfolio activities, and facilitating data-driven decision-making. Operational Execution: Ensuring smooth coordination between engineering, marketing, sales, and support for product launches. Data & Insights: Managing product analytics to track performance, user engagement, and feature success. Build and Lead a High-Performing Team: build a lean, high-leverage team focused on analytics, portfolio governance, and execution excellence. Foster a culture of accountability, continuous improvement, and results-driven execution. Leading change management and adoption: Supporting the rollout of new tools, workflows, or policies, ensuring smooth adoption across teams. Required Qualifications: Minimum of 7 years of experience as a product or program delivery leader Strong leadership and communication skills; ability to take ownership of deliverables and drive collaboration with cross-functional teams and stakeholders Ability to balance strategic thinking with detailed execution. Exceptional organization, communication, and interpersonal skills. Ability to cultivate relationships with key stakeholders across functions and levels. Good understanding of project management methodologies and agile processes. Preferred Qualifications: Transformational, Strategic Thinking & Portfolio Mindset: Ability to translate business strategy into executable plans and measurable outcomes. Operational Efficiencies: Ability to design and institutionalize operating mechanisms that scale predictability and performance. Cross‑Functional Collaboration: Skilled at working across architecture, product, finance, operations and agile teams Analytical & Data‑Driven Decision-Making: Proficient in cost-benefit analysis, prioritization, and hypothesis validation. Lean-Agile Practices: Understanding of SAFe, Portfolio Kanban, and MVP-driven development. Communication & Influence : Ability to present business case

Required Skills