Disability Calculation Analyst

Job Description

One of Manulife's largest Group Benefits clients is SISIP Financial (SISIP F), who provides financial products and services exclusively to the military community. SISIP F understands that careers in the Canadian Armed Forces (CAF) have unique requirements and needs, and that is why its financial products and services are tailored to the military lifestyle. The SISIP Services Department at Manulife administers aspects of the plan on behalf of SISIP F, dealing both with serving and former members of the CAF. The CAF Long Term Disability (LTD) Team within the SISIP Services Department is looking for a highly motivated, team-oriented individual to join them as a Calculation Analyst on a regular full-time basis. The position is bilingual required. The Calculation Analyst position encompasses a variety of tasks that are vital to the management of our CAF LTD claimants' files. Position Responsibilities: Long Term Disability claim approvals Benefit Adjustments and recovering benefits overpaid Financial duties such as stop payments, voids, refund deposits, Garnishments, processing TD1s and calculating employment income offsets on a frequent basis. Required Qualifications: Excellent communication skills oral and written in French and English is required. Post-secondary education in Accounting, Commerce or Finance. Experience with accounting, finance, payroll, bookkeeping, benefit payment or related duties in an administrative/clerical role would be an asset however University / College graduates would also be considered. Proficiency in MS Word, Excel and Outlook / Office 365 Knowledge of medical terminology and/or insurance terminology would be an asset Excellent communication skills (oral and written) Preferred Qualifications: Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. Excellent organizational skills Excellent problem-solving and decision making skills with strong mathematical aptitude Analytical skills with a close attention to detail Ability to work effectively in a team environment Deadline driven Knowledge of medical terminology and/or insurance terminology would be an asset Strong customer service experience in a demanding environment would be an asset Insurance claims knowledge or experience Knowledge of Group Benefits Military Terminology When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/